PRICES IN FORCE ON THE SITE WWW.LASPORTIVA.TN.IT APPLY TO PURCHASE ON-LINE, AND NOT FOR THE WITHDRAWAL OF THE GOODS IN STORE, IF APPLIES ANOTHER PRICE LIST.
1. OBJECT OF THE CONTRACT ON LINE AND ITS DEFINITION
1.1 Reserved for private clients
To purchase contract on-line means the distance contract, and that the legal transaction concerning goods and / or services concluded between a supplier, La Sportiva of Luciano Agostini and children Snc, and a consumer customer in a system organized distance sales by the supplier for this contract, only use the technology of communication at a distance called "Internet". All contracts, therefore, be concluded through direct access by the consumer customer to the website corresponding to www.lasportiva.tn.it, where, following the procedures indicated to conclude the contract for the purchase of fine. Consumer means any natural person who purchases goods and services for purposes not directly related to their professional activity. Here we report the conditions of sale which will remain effective until changed by the supplier.
1.2 These conditions of sale are fully reported in distance contracts stipulabili by the customer with the supplier, as well as the website www.lasportiva.tn.it. Any changes to the conditions of sale will be effective from the time they are published on the website www.lasportiva.tn.it and will refer to sales made from that point onwards.
1.3 The photos shown on our site may be blurred or the colors overexposed and not completely coincide with the real object. In the description you will find the characteristics of the object sold.
2. SELLING PRICES AND PURCHASE
2.1 All sales prices of the products shown on the website www.lasportiva.tn.it, which are offered to the public pursuant to art. 1336 cc, inclusive of VAT and all other taxes, the cost of transport is duly highlighted on the page within the site that the customer will take care of view before confirming the purchase, in case of delivery abroad any additional costs due to taxes or fees as provided by law in the State of destination shall be borne by the consumer. The purchase contract is concluded through the exact compilation and the consensus expressed by the accession date online. The customer can pay for your order using the payment methods listed on-line at the time of purchase. However, La Sportiva of Luciano Agostini and children Snc We reserve the right to change prices without prior notice of sale and the product characteristics. La Sportiva s.n.c. We also reserve the right to cancel the contract just signed for input errors products, prices & availability. In this case the customer will be promptly notified. Customers registered as dealers will be entitled to a discount on the price of their agreed price lists published on the site www.lasportiva.tn.it
3. PERFORMANCE OF THE CONTRACT AND DELIVERY
3.1 All technical information on the websites are based solely on the data published by the manufacturers. We reserve the right to modify the technical and dimensional parameters on the basis of what I will be communicated by the manufacturers without notice.
3.2 The Sport of Luciano Agostini and children Snc will deliver to customers the products selected and ordered with the procedures set out in the section, by courier and / or shipping agents. In the absence of the recipient at the time of delivery, a notice will be left and the Client shall personally contact you as soon as possible the courier or freight forwarder in order to agree the terms of delivery. Delivery will be made by the carriers mainly in the road surface. However, no responsibility can be attributed to the supplier for late or non-delivery due to force majeure or unforeseeable circumstances.
4. AVAILABILITY OF PRODUCTS
4.1 The Customer may purchase the products listed in the electronic catalog (on the site www.lasportiva.tn.it) and the quantity in stock. If an order exceeds the amount present in stock, you will be promptly notified by email or by telephone on availability and will be disclosed whether or not this product will be available in the future and the estimated time of procurement.
4.2 Products marked "Shipped within 5-7 business days" are factory-ordered specifically for you. This allows us to guarantee you a brand-new item, justifying the short shipping time.
5. LIABILITY
5.1 The Sports S.n.c. assumes no responsibility for problems caused due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, to implement within the agreed times contract. La Sportiva snc shall not be liable to any party for any damages, losses and costs incurred as a result of failure to execute the contract for the reasons mentioned above, the customer has the right to get the price paid. Likewise La Sportiva Snc is not responsible for any fraudulent or unlawful that may be made by third parties, credit cards, checks and other means of payment, when payment for goods purchased. La Sportiva Snc, in fact, at no time during the purchase procedure is able to know the number of the credit card of which, by opening a secure connection, is transmitted directly to the bank manager of the service, also La Sportiva Snc is not able to control the correct and lawful origin of the credit that is delivered by the customer upon receipt of the goods.
6. WARRANTIES AND CONDITIONS OF SERVICE
6.1 The Sport Snc sells high-quality products, for which it offers a minimum guarantee of 12 months from the date of purchase. Generally this service is provided directly by manufacturers of goods sold, but, if the Customer who prefer, you can choose to be assisted by La Sportiva Snc by any means, stages of return and management made under warranty. To this end, and to enable staff Snc La Sportiva to properly fulfill the assignment, the customer must request the number of returning the product by contacting by e-mail La Sportiva Snc. In any case, the relevant regulations and rules for the application of the guarantee is that indicated by the manufacturer and shown in its certificate always attached to the product. Such guarantee may be relied upon presentation of the invoice (which you will find inside the package) and the warranty valid at all authorized service centers, so you can take advantage of a free repair. The warranty can be one of up to ten years depending on the product and choice of the manufacturer. La Sportiva S.n.c. manages the process of one-year warranty in respect of products not covered by the warranty direct producer or importer. La Sportiva S.n.c. will fulfill the conditions of Guarantee with the repair of the product or, in the case where repair is manifestly impracticable, with its replacement with a product equal or equivalent. In case of difficulty in finding the article, is entitled to La Sportiva Snc to fulfill the terms of the Warranty offering a refund to the buyer the current market price of the product or replacement with other equivalent product. La Sportiva S.n.c. undertakes to complete the work under warranty as soon as possible, consistent with the availability of the product on the market (in the case of substitution) or the response time of the support centers of manufacturers located outside the national territory. So that the product can be repaired and / or replaced it is essential that it is equipped with: Document purchase, Original packaging, or RMA number completed and confirmed. La Sportiva S.n.c. will not be responsible to sending the product to be repaired at authorized service center of competence, nor the shipping and return from the warehouses. The warranty, if exercised by La Sportiva Snc, is solely at the headquarters of Calceranica (TN) and does not cover the costs of transport, packaging and shipping. Transport costs to / from the Service, are the responsibility of the purchaser. This warranty is also void in a case of damage during transportation to / from the Service, if this happens neglecting to use the original packaging or shipping container, as it encompasses the precautions for static protection. Please note that all products are subject to wear and all the consumables are not covered by warranty. Products not covered by warranty returns within 7 days will be replaced immediately stop our warehouse availability. The products covered by warranty returns within 7 days and the defective or faulty will be replaced immediately stop our warehouse availability. . La Sportiva S.n.c. offers no further guarantees written or oral. To the extent permitted by applicable Laws, any implied warranty or condition of merchantability, satisfactory quality or fitness is limited to the specific Warranty. Still not entitled to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property. The warranty only covers failures of the component. No request may be made for any indirect, such as data loss, downtime and the like, for which there are specific forms of insurance coverage. The warranty is valid only to the original purchaser upon presentation of proof of purchase. Articles operating results will suffer an increase in laboratory costs.
7. OBLIGATIONS OF THE BUYER '
7.1 The consumer once the purchase process online, undertakes to print and keep these general conditions, which, however, has already seen and accepted as a necessary step in, and specifications of the product being purchased, and that in order to fully satisfy the conditions laid down in Art. 3 and 4 of Decree. Legislative. n ° 185/1999.
7.2 It is strictly prohibited to enter false data, and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; personal data and e-mail address must be the only real personal data and not some other person, or fantasy. It is expressly forbidden to enter data of third parties. La Sportiva Snc reserves the right to prosecute any violation or abuse, and for the protection of all consumers.
7.3 The orders made by means of 'e-commerce be canceled no later than eight (8) hours at the time of purchase. Except in exceptional cases it is NOT possible to cancel an order containing items available only on request or on request.
8. METHOD 'OF PAYMENT
8.1 Reserved for private clients
Payment by Bank Transfer to the account specified on the contact page. The shipment of goods is normally accreditation upon receipt of bank c / amount due (the order will not be processed in case of receipt by fax or email, the slip of the payment). The desired product will be shipped only after that it will be determined the amount has been credited. La Sportiva, in its sole discretion, reserves the right to ship only to have been credited. To speed up the shipping invite the client to wire the currency with the same day of order confirmation. The customer is encouraged to make the payment (in the case of bank transfer) only upon receipt of confirmation to the e-mail indicated the availability of products.
Online Payment by Credit Card: the payment system on the Internet with a credit card. The information you provide in relation to the data of your credit card will be sent through a secure server using 128-bit SSL3 protocol, the highest security standard for sending sensitive information over the Internet. SSL is issued, guaranteed and certified by Let's Encrypt.
Online payment via Paypal, does not include additional costs and is accepted for all categories except Electric and Petrol Engines, Inflatables, Roof Tents (Maggiolina, Airtop, Columbus, Air-Camping, Overland, Overzone, Overcamp), OruKayak.
In case of replacement of the product, due to incorrect selection by the end customer (eg wrong shoe size), the shipping costs (return and second forwarding) will be charged in full by the end customer.
10. SHIPPING
10.1 Estimated delivery times:
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Shipping to Italy: 1-2 business days (where "Available in store" is indicated)
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Shipping to Italy: 5-7 business days (where "Within 5-7 business days" is indicated) as the item will be ordered directly from the manufacturer
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Shipping to non-EU countries: 4-7 business days
10.2 Free shipping is offered for all orders over €50.00 (taxes included) shipped within Italy.
10.3 Shipping costs will be automatically calculated and shown at the time of order confirmation.
11. SHIPPING OF BULKY PARCELS ABROAD AND ITALY (islands)
11.1 The cost for shipping bulky items will be viewed after the order is placed on the basis of the actual destination. If the package exceeds in volume the costs incurred and highlighted at the time of purchase (this has value for abroad and Italy-islands), we will advise the customer by stopping the shipment and communicating the real costs and the difference to be incurred. Obviously, if the customer does not agree with the additional cost to be incurred, the order will be canceled and the sum paid by the customer, returned. Example of bulky packages for Italian Islands: Maggioline tents, inflatable boats, motors, rigid kayaks.
12. TERMS FOR THE RIGHT OF WITHDRAWAL
La Sportiva Snc offers its customers the right of withdrawal. If the customer is not satisfied with the goods received, they may return them and receive a refund as required by current legislation (Legislative Decree No. 185/99 - Legislative Decree No. 206/2005), which establishes a deadline for exercising the right of withdrawal of 14 calendar days from receipt of the goods.
The customer is required to return the purchased products in perfect condition and in their original packaging and pay the return shipping costs (including the outward shipping costs if the goods are free of charge).
If the equipment has been installed, mounted, or assembled, the customer cannot exercise the unconditional right of withdrawal, as these operations alter the condition of the goods and their packaging, causing them to lose their "new and resalable" status. In this case, upon return of the product to the seller, an appraisal will be performed to estimate its true value.
Claiming this guarantee is simple:
Send a written and signed communication via certified email to lasportiva@pec.it or by registered mail with return receipt. The communication must include your personal information and the name of the purchased product.
Send the returned goods by parcel post or courier, placing them in their original packaging to ensure their integrity during transport (including any documentation and accessories: manuals, cables, etc.).
PLEASE NOTE THAT SHIPPING COSTS FOR RETURNING THE MERCHANDISE ARE THE RESPONSIBILITY OF THE PURCHASER EXERCISED BY THE RIGHT OF WITHDRAWAL.
La Sportiva snc will refund the amount paid within 14 days of receiving the goods, subject to verification of the complete integrity of the contents and the original packaging, along with the instruction manuals, as received. In the event of a refund, this will be made using the same payment method used for the purchase.
The Customer will receive the amount paid for the purchase of the goods, from which, if the package is collected by a courier appointed by us, the shipping cost will be deducted, which varies depending on the product. If the goods were sold with free or flat-rate shipping, the shipping cost will be recovered, and therefore both shipping and collection costs will be deducted from the refunded amount.
RIGHT OF WITHDRAWAL AND EXCEPTIONS FOR MADE-TO-ORDER OR REGISTERED GOODS
12.1 Pursuant to Article 59, letter c) of the Consumer Code (Legislative Decree 206/2005), the right of withdrawal is entirely excluded for the supply of goods made to order or clearly personalized.
The Customer acknowledges and accepts that this legal exclusion applies to:
Goods not in stock and marked as "factory-ordered specifically for you" (Art. 4.2), as manufacturing or procurement is initiated by the Seller exclusively upon specific order from the Customer. This includes goods marked "delivered in 5-7 working days."
Marine engines and goods subject to registration, as the issuance of official documentation (Power Declaration/Manufacturing Manual) uniquely associated with the Customer's tax code and product serial number renders the goods no longer resalable to third parties as "Factory New."
From the moment La Sportiva SNC forwards the production order to the factory, or initiates the administrative registration process in the Customer's name, the contract becomes final. The Customer loses the right to withdraw, refuse delivery, or request a refund of any sums paid.
If the Customer requests cancellation prior to delivery and La Sportiva SNC decides—at its sole and unquestionable discretion—to exceptionally accept the return of the ordered or registered item, the product will be depreciated and classified as "Used/Depreciated Goods." The following will be deducted from the refund:
A commercial depreciation penalty equal to 35% (22% VAT + 13% DEPRECIATION) of the value of the item.
The full cost of outbound and return shipping (calculated at the full courier rate for heavy/bulky goods).
The bank transaction handling costs (3%).
13. JURISDICTION
13.1 Any dispute relating to the application, execution, interpretation and breach of contracts entered into purchase through the Site is subject www.lasportiva.tn.it wing Italian jurisdiction, the present general conditions are reported, although not expressly provided herein, the cobinato provisions of Legislative Decree No. 50 of 15.1.1992 and Legislative Decree No. 185 dated 22.5.1999. Any dispute between the parties relating to this contract shall be the jurisdiction in which the consumer is domiciled circordario if located in the territory of the Italian State.
14. "Black Friday 2025" Promotion Terms and Conditions
The Black Friday promotion offers up to 20% off the list price, applicable by using the promo code BLACKFRIDAY25 at checkout. The promotion is valid until 11:59 PM on Sunday, November 30, 2025.
This discount cannot be combined with other ongoing promotions unless otherwise specified. Products belonging to the following categories and related subcategories are expressly excluded from this offer:
- Rooftop tents
- Gazebos
- Canoes and Kayaks
- Inflatable boats rigid hull and pneumatic versions
- Aluminum boats
- Outboard motors
Document Tax is Shipped Together With Item.
Names, trademarks, logos and images are the sole property of their respective companies. The information may be changed without prior notice. La Sportiva SNC is not responsible in any way for errors in this information.
2002 - 2022 Copyright by La Sportiva CNS.